Service Specialist Level 2 - Biba - Full Time Fully Flexible - London Victoria (OPS1415)

Service Specialist Level 2 - Biba - Full Time Fully Flexible - London Victoria

  • Location:
    London Victoria 
  • Business Area:
    Store Staff
  • Department:
Brand Specialist

Job Introduction

Let’s take the world by storm


We’re House of Fraser

Let’s face it, there’s nothing quite like finding a place to work that’s filled with passion, opportunities to grow and lots and lots of – and we mean almost-can’t-move because there are so many – fabulously talented people.

And here at House of Fraser, we’ve got all of that and a whole lot more. Whatever your aspirations in life, however far you want to go, if you love what you do and are as committed as we are to being the very best you can be, then join us.

There’s nowhere quite like it.

Main Responsibilities

If you share our sense of style are full of personality and want to build your career with one of the fastest growing premium department stores in the world, join House of Fraser as a Brand Specialist and we’ll help you to grow, develop and progress in a retail environment that really is second to none.

When we talk about living and breathing a brand, no one will do this better than you. Specialising in all things Brand, you’ll be our brand expert – our Brand Specialist. It’s the next step up from being a Sales Adviser and well on the path to joining our Management team. You’ll know your Brand’s history. You’ll know its products. You’ll know what goes well with “this” what colour palette is “in” this season. In fact, any question thrown our way about your Brand you’ll be the person we can turn to for an answer.

The Ideal Candidate

Above everything, we look for personality. We look for passion. And we look for people who’ve proven experience in delivering the kind of customer service we all love to receive. And, of course, you’ll your Brand better than anybody. You’ll need to be committed to hitting targets too – and you’ll do this by rolling out the red carpet, putting on a show, and getting everyone as excited as you are about the products in your department.


At House of Fraser, not only will you work with some of the most talented people in the industry – our training and support means you’ll be well on your way to becoming one yourself. So, do the extraordinary and grow your career with us.

About The Company

We’re so much more than another department store on the high street. Every one of our stores is a total one-off, with its own unique heritage and personality. And our expansion online is taking the world by storm too.

A past to be proud of


Our story begins way back in 1849, when a family-run drapery shop, which had ambitions bigger than most, opened its doors in Glasgow.

The way we do things

Vision & Values

Sure, our vision for the future is our guiding light. But it’s our values that shape the way we do things.

We take them very seriously

Our responsibilities

We might be growing at an unprecedented rate, but that means it’s more important than ever before to do things in the right way.

Going global


The sky’s the limit when it comes to how far, and how fast, we’re growing. It makes for a more exciting time to join us than ever before.

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London Victoria 
101 Victoria Street, London, United Kingdom, SW1E 6QX
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